Terms of Service

This summary is provided for convenience only and does not replace the full Terms.

Kübi is a SaaS platform provided by Reviver Global Translation Services LLC. Customers retain ownership of their data, while Reviver Global provides the technology to process, search, analyze, and retrieve knowledge through the platform. Users are responsible for uploading only data they are authorized to use, managing access permissions, reviewing AI-generated outputs, and complying with applicable laws. Kübi is designed to assist decision-making but does not replace professional judgment. Annual subscriptions are commitments, and early cancellation may result in a fee equal to 10% of the remaining contract value. Reviver Global protects its intellectual property, limits liability to the extent permitted by law, and may suspend or terminate access in cases of misuse, non-payment, or breach of these Terms.

These Terms of Service ("Terms", or "ToS") govern access to and use of Kübi, a software-as-a-service platform provided by Reviver Global Translation Services LLC, a company registered in Dubai, United Arab Emirates ("Reviver Global," "we," "us," or "our").

By creating an account, accessing Kübi, subscribing to a plan, uploading content, or using any part of the platform, you agree to be bound by these Terms. If you are using Kübi on behalf of a company, organization, or other legal entity, you confirm that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use Kübi.

For the purposes of these Terms:

"Kübi" means the SaaS platform, applications, tools, interfaces, artificial intelligence features, intellectual property, document processing tools, knowledge management features, dashboards, integrations, and related services provided by Reviver Global.

"Customer" means the individual, company, organization, or legal entity that subscribes to or uses Kübi.

"User" means any individual authorized by the Customer to access or use Kübi.

"Customer Data" means any documents, files, text, data, prompts, queries, records, content, or other information uploaded, submitted, connected, processed, or made available through Kübi by or on behalf of the Customer or its Users.

"Output" means any response, summary, answer, analysis, recommendation, generated text or images, charts, graphs, extracted insight, classification, or other result produced by Kübi.

"Subscription Plan" means the selected plan, package, tier, usage allowance, or commercial arrangement under which the Customer accesses Kübi.

"Documentation" means any user guides, technical materials, product descriptions, policies, or support materials provided by Reviver Global in relation to Kübi.

Kübi is an enterprise knowledge and artificial intelligence platform designed to help organizations search, analyze, retrieve, summarize, and interact with internal knowledge, documents, policies, procedures, records, and other approved content.

Kübi may include features such as:

Document upload and processing;

Knowledge retrieval;

AI-assisted question answering;

Role-based access control;

User and organization management;

Search and analytics;

Multilingual interaction;

Integrations with third-party systems;

Reporting and administrative tools;

Customer-facing or internal chatbot features, where enabled.

Kübi is intended to assist users in accessing and understanding information. It does not replace professional, legal, financial, medical, regulatory, compliance, or operational judgment.

To use Kübi, Users may be required to create an account and provide accurate, complete, and current information.

The Customer is responsible for:

Ensuring all User information is accurate;

Managing authorized Users;

Assigning appropriate access roles and permissions;

Maintaining the confidentiality of login credentials;

All activity occurring under its account;

Promptly notifying Reviver Global of unauthorized access or suspected security incidents.

Reviver Global may suspend or restrict access if it reasonably believes an account has been compromised, misused, or used in violation of these Terms.

Where Kübi identifies that multiple Users are registering under the same company domain, Reviver Global may associate those Users with the relevant organization account.

The Customer's designated administrator may have the ability to:

Approve or reject new Users;

Assign roles and permissions;

Manage access to documents and knowledge sources;

View usage and activity data;

Configure organization-level settings;

Remove or suspend User access.

The Customer is responsible for ensuring that administrative rights are assigned only to appropriate personnel.

Access to Kübi may be provided under free, trial, beta, paid, monthly, annual, enterprise, or custom Subscription Plans.

The applicable fees, usage limits, features, billing frequency, and payment terms will be set out in the relevant order form, invoice, proposal, subscription page, or written agreement.

Unless otherwise agreed in writing:

Fees are payable in advance or according to the agreed billing schedule;

Fees are exclusive of taxes, duties, bank charges, and payment processing fees;

The Customer is responsible for all applicable taxes;

Failure to pay may result in suspension or termination of access;

Reviver Global may update pricing upon renewal or with reasonable notice.

Use of Kübi beyond the limits of the selected Subscription Plan may require an upgrade, additional fees, or usage-based charges.

Where a Customer subscribes to an annual term, the Customer commits to the full annual subscription period, even if billing is monthly.

If the Customer terminates an annual subscription before the end of the agreed term, the Customer agrees to pay an early termination fee equal to 10% of the remaining contract value for the months left in the annual term at the time of cancellation.

For example, if a Customer cancels with six months remaining on a subscription priced at USD 1,000 per month, the remaining contract value is USD 6,000 and the early termination fee is USD 600.

Customers must provide at least 30 days' written notice of cancellation unless otherwise agreed in writing.

Cancellation becomes effective at the end of the notice period. All fees due up to the effective cancellation date, including any applicable early termination fee, remain payable.

Non-payment does not constitute cancellation and does not release the Customer from its payment obligations.

Reviver Global may waive or modify cancellation fees at its sole discretion in cases of mutual agreement, material breach by Reviver Global, force majeure, or exceptional circumstances.

Reviver Global may offer trial, beta, pilot, or free access to Kübi.

Such access may be limited in duration, features, usage, storage, number of Users, or support availability.

Beta, pilot, trial, and free versions of Kübi are provided for evaluation purposes and may contain errors, interruptions, incomplete features, or performance limitations.

Reviver Global may modify, suspend, or discontinue trial, beta, pilot, or free access at any time without liability.

Unless expressly agreed in writing, beta or trial access does not create any obligation for Reviver Global to continue providing the service, offer specific pricing, or enter into a future commercial relationship.

The Customer retains all rights, title, and interest in and to Customer Data.

Reviver Global does not claim ownership of Customer Data.

By uploading, submitting, connecting, or otherwise making Customer Data available through Kübi, the Customer grants Reviver Global a limited, non-exclusive, worldwide license to host, process, transmit, store, analyze, display, and use Customer Data solely as necessary to:

Provide Kübi;

Maintain and secure the platform;

Troubleshoot issues;

Improve functionality;

Provide support;

Comply with legal obligations;

Enforce these Terms.

Reviver Global will not sell Customer Data.

Kübi may use artificial intelligence, machine learning, language models, retrieval systems, embeddings, vector databases, automation tools, and related technologies to process Customer Data and generate Outputs.

The Customer acknowledges that:

AI-generated Outputs may be incomplete, inaccurate, outdated, or contextually incorrect;

Outputs should be reviewed before being relied upon;

Kübi may not identify every relevant document, clause, policy, risk, inconsistency, or knowledge gap;

Kübi is an assistance tool and not a substitute for human review or professional judgment.

Unless otherwise agreed in writing, Reviver Global will not use Customer Data to train public artificial intelligence models.

The Customer is responsible for:

Ensuring it has the legal right to upload, process, and use Customer Data in Kübi;

Obtaining all required consents, permissions, and authorizations;

Ensuring Users comply with these Terms;

Assigning appropriate access controls;

Reviewing Outputs before relying on them;

Ensuring use of Kübi complies with applicable laws and internal policies;

Maintaining backup copies of Customer Data;

Preventing unauthorized access to confidential, sensitive, personal, or regulated information.

The Customer must not upload or process data through Kübi where doing so would violate applicable law, contractual obligations, confidentiality obligations, privacy rights, intellectual property rights, or regulatory requirements.

The Customer and its Users must not use Kübi to:

Violate any applicable law or regulation;

Infringe intellectual property, privacy, confidentiality, or contractual rights;

Upload unlawful, harmful, defamatory, fraudulent, discriminatory, abusive, or malicious content;

Upload malware, viruses, harmful code, or security threats;

Attempt to gain unauthorized access to Kübi or related systems;

Reverse engineer, decompile, copy, modify, or create derivative works of Kübi;

Circumvent usage limits, security controls, access permissions, or billing mechanisms;

Use Kübi to develop a competing product or service;

Misrepresent AI-generated Outputs as independently verified facts;

Use Outputs for high-risk decisions without appropriate human review;

Interfere with the performance, integrity, or security of the platform;

Scrape, extract, or harvest data from Kübi except as permitted by the platform;

Share login credentials or allow unauthorized Users to access the service.

Reviver Global may suspend access if it reasonably believes the Customer or any User has violated this Acceptable Use section.

Kübi may be used to process business documents and organizational knowledge. However, the Customer is responsible for determining whether Kübi is appropriate for any sensitive, regulated, confidential, personal, medical, financial, legal, employment, or government-related data.

Unless expressly agreed in a separate written agreement, Kübi is not intended to be used as a system of record for highly regulated data or for making legally binding, medical, financial, employment, immigration, insurance, or safety-critical decisions.

If the Customer requires specific compliance obligations, such as healthcare, financial services, data residency, audit rights, data processing agreements, or industry-specific controls, those obligations must be agreed in writing separately.

Each party may receive confidential or proprietary information from the other party.

"Confidential Information" includes business information, technical information, product plans, pricing, financial information, security information, Customer Data, trade secrets, know-how, and any information that should reasonably be understood to be confidential.

Each party agrees to:

Protect the other party's Confidential Information using reasonable care;

Use Confidential Information only for purposes related to these Terms;

Not disclose Confidential Information to unauthorized third parties;

Limit access to personnel, contractors, or service providers who need to know and are bound by confidentiality obligations.

Confidentiality obligations do not apply to information that:

Is publicly available without breach;

Was already known without restriction;

Is independently developed without use of Confidential Information;

Is lawfully received from a third party;

Must be disclosed by law, court order, or government authority.

Reviver Global retains all rights, title, and interest in and to Kübi, including all software, code, workflows, interfaces, designs, algorithms, models, prompts, templates, processes, databases, documentation, trademarks, logos, branding, know-how, and related intellectual property.

No rights are granted to the Customer except the limited right to access and use Kübi in accordance with these Terms and the applicable Subscription Plan.

The Customer must not copy, reproduce, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works based on Kübi unless expressly authorized in writing by Reviver Global.

If the Customer or any User provides feedback, suggestions, ideas, feature requests, improvements, comments, or recommendations regarding Kübi, Reviver Global may use them without restriction or compensation.

The Customer grants Reviver Global a perpetual, worldwide, royalty-free license to use such feedback for any purpose, including improving, developing, commercializing, or modifying Kübi.

Subject to these Terms and the Customer's payment obligations, the Customer may use Outputs generated through Kübi for its internal business purposes.

However, the Customer is solely responsible for reviewing, validating, approving, and relying on any Output.

Reviver Global does not guarantee that Outputs will be accurate, complete, current, suitable, legally compliant, or free from error.

The Customer must not rely on Kübi as the sole basis for decisions involving:

Legal rights or obligations;

Medical diagnosis or treatment;

Financial or investment decisions;

Employment decisions;

Regulatory compliance;

Safety-critical operations;

Contractual commitments;

Government or immigration matters;

Any decision that may materially affect an individual or organization.

Kübi may integrate with or rely on third-party services, platforms, APIs, cloud providers, AI providers, payment processors, authentication providers, storage providers, analytics tools, or communication tools.

The Customer acknowledges that:

Third-party services may be subject to their own terms and policies;

Reviver Global is not responsible for third-party service interruptions, errors, changes, or security incidents outside its reasonable control;

Certain features may depend on continued availability of third-party services;

Reviver Global may change third-party providers where reasonably necessary.

Where third-party integrations are enabled by the Customer, the Customer is responsible for ensuring it has the right to connect those systems and process related data through Kübi.

Reviver Global will use commercially reasonable administrative, technical, and organizational measures designed to protect Kübi and Customer Data.

However, no system can be guaranteed to be completely secure.

The Customer is responsible for:

Using strong passwords;

Enabling available security features;

Managing User access;

Removing Users who no longer require access;

Protecting credentials;

Promptly notifying Reviver Global of suspected unauthorized access.

Reviver Global may take reasonable steps to investigate, mitigate, suspend, or restrict access in response to security concerns.

During the subscription term, Customer Data may be retained within Kübi as necessary to provide the service.

Following termination or cancellation, Reviver Global may retain Customer Data for a limited period to allow export, legal compliance, backup retention, dispute resolution, security, or administrative purposes.

After the applicable retention period, Customer Data may be deleted, anonymized, or made inaccessible in accordance with Reviver Global's internal policies, unless a longer retention period is required by law or agreed in writing.

The Customer is responsible for exporting or backing up Customer Data before termination where export functionality is available.

Reviver Global may provide support according to the applicable Subscription Plan, order form, service level agreement, or written agreement.

Support may include:

Technical assistance;

Account support;

Bug reporting;

Usage guidance;

Onboarding support;

Administrative support.

Reviver Global may perform maintenance, updates, upgrades, patches, or modifications to Kübi from time to time. Where practical, Reviver Global will use reasonable efforts to minimize disruption.

Reviver Global may add, remove, modify, or improve features at its discretion, provided such changes do not materially reduce the core functionality of the paid service during the active subscription term.

Reviver Global will use commercially reasonable efforts to make Kübi available. However, Reviver Global does not guarantee uninterrupted, error-free, or continuous availability unless expressly agreed in a separate service level agreement.

Kübi may be unavailable due to:

Scheduled maintenance;

Emergency maintenance;

Internet or hosting provider issues;

Third-party service failures;

Security incidents;

Force majeure events;

Customer-side technical issues;

Misuse or unauthorized activity.

Reviver Global is not liable for downtime or service interruptions outside its reasonable control.

Reviver Global may suspend or restrict access to Kübi, in whole or in part, if:

Fees are overdue;

The Customer or User violates these Terms;

Use of Kübi creates a security, legal, operational, or reputational risk;

Reviver Global reasonably suspects unauthorized access or misuse;

Suspension is required by law or third-party provider;

Continued access may harm Kübi, Reviver Global, other customers, or third parties.

Where reasonable, Reviver Global will provide notice and an opportunity to remedy the issue before suspension, unless immediate action is necessary.

Either party may terminate the subscription in accordance with the applicable Subscription Plan, order form, written agreement, or these Terms.

Reviver Global may terminate access immediately if the Customer:

Materially breaches these Terms;

Fails to pay amounts due;

Misuses Kübi;

Violates applicable law;

Infringes intellectual property rights;

Creates security or operational risk;

Becomes insolvent, bankrupt, or ceases business operations.

Upon termination:

The Customer's right to access Kübi ends;

Outstanding fees become immediately due;

Reviver Global may disable access to the account;

Customer Data may be retained or deleted in accordance with the data retention section;

Provisions intended to survive termination will continue to apply.

Kübi is provided on an "as is" and "as available" basis, except as expressly stated in a written agreement.

To the maximum extent permitted by law, Reviver Global disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of:

Merchantability;

Fitness for a particular purpose;

Accuracy;

Non-infringement;

Availability;

Security;

Error-free operation;

Suitability for regulated or high-risk use.

Reviver Global does not warrant that Kübi will meet every Customer requirement, operate without interruption, or produce error-free Outputs.

To the maximum extent permitted by law, Reviver Global will not be liable for:

Indirect, incidental, special, consequential, punitive, or exemplary damages;

Loss of profits;

Loss of revenue;

Loss of business;

Loss of goodwill;

Loss of anticipated savings;

Loss or corruption of data;

Business interruption;

Cost of substitute services;

Decisions made based on Outputs;

Unauthorized access caused by Customer negligence or credential misuse.

To the maximum extent permitted by law, Reviver Global's total aggregate liability arising out of or relating to Kübi, these Terms, or any subscription will not exceed the fees paid by the Customer to Reviver Global for Kübi during the three months immediately preceding the event giving rise to the claim.

The Customer agrees to indemnify, defend, and hold harmless Reviver Global, its owners, directors, officers, employees, contractors, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses arising from:

Customer Data;

The Customer's or Users' use of Kübi;

Breach of these Terms;

Violation of applicable law;

Infringement of third-party rights;

Unauthorized use of Kübi;

Reliance on Outputs;

Misuse of third-party integrations.

Reviver Global will promptly notify the Customer of any claim subject to indemnification and reasonably cooperate in the defense.

Unless otherwise agreed in writing, Reviver Global may identify the Customer as a customer of Kübi using the Customer's name and logo in sales, marketing, investor, and promotional materials.

The Customer may opt out of this by providing written notice to Reviver Global.

Any detailed case study, testimonial, press release, or public announcement will require mutual written approval.

Reviver Global may update these Terms from time to time.

If changes are material, Reviver Global will use reasonable efforts to provide notice, such as by email, platform notification, or posting the updated Terms.

Continued use of Kübi after updated Terms become effective constitutes acceptance of the updated Terms.

If the Customer does not agree to the updated Terms, the Customer must stop using Kübi and may cancel in accordance with the applicable cancellation provisions.

These Terms are governed by the laws of Dubai, United Arab Emirates, unless otherwise agreed in writing.

The parties agree that any dispute arising out of or relating to these Terms, Kübi, or the relationship between the parties will be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates, unless another dispute resolution forum is agreed in writing.

Reviver Global will not be liable for delay or failure to perform due to events beyond its reasonable control, including:

Natural disasters;

War, terrorism, civil unrest, or regional conflict;

Government action;

Internet or telecommunications failures;

Cloud provider outages;

Cyberattacks;

Labor disputes;

Power failures;

Epidemics or pandemics;

Acts or omissions of third-party providers.

Performance will be excused for the duration of the force majeure event.

The Customer may not assign or transfer these Terms, its account, or subscription without Reviver Global's prior written consent.

Reviver Global may assign or transfer these Terms in connection with a merger, acquisition, restructuring, sale of assets, investment transaction, corporate reorganization, or transfer of business operations.

These Terms, together with any applicable order form, invoice, proposal, subscription agreement, data processing agreement, service level agreement, or written addendum, constitute the entire agreement between the parties regarding Kübi.

If there is a conflict between these Terms and a signed written agreement, the signed written agreement will prevail to the extent of the conflict.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid provision will be replaced or interpreted in a manner that most closely reflects the original intent while remaining enforceable.

Failure by Reviver Global to enforce any provision of these Terms does not constitute a waiver of that provision or any other rights.

Any waiver must be in writing and signed by Reviver Global.

Notices to Reviver Global must be sent to:

Reviver Global Translation Services LLC Dubai, United Arab Emirates Email: legal@askkubi.com

Notices to the Customer may be sent to the email address associated with the Customer's account, through the Kübi platform, or by other reasonable means.

For questions about these Terms or Kübi, please contact:

Reviver Global Translation Services LLC Email: legal@askkubi.com Website: askkubi.com